Replacement

If your luggage is damaged during the flight and we can no longer repair it, we will offer you a new baggage item, provided that the residual value is still sufficient. Since we work with many luggage manufacturers, we can often offer you the same piece of luggage or a follow-up model, but at least an adequate one of the same size, colour and quality.

Our Luggage Partners

Sport & OutdoorBaggageBaby EquipmentTool Boxes & Bike Cases

Aqualung
Bachpacks
Bergans
Bernstein
Brunotti
Burton
ConceptX
Dynaster
Eagle Creek
Fjällräven
Gregory
High Sierra
iQ-Company
Jack Wolfskin
Karrimor
Lowe-Alpine
Mares
Mero
NITRO
OGIO
Osprey
Rossignol
Scubapro
Stahlsac
Subgear
Tatonka
The North Face
Wisport
Vaude
American Tourister
Atlantic
Bric’s
Briggs & Riley
Delsey
Eminent
Heys
March
PackEasy
Puccini
Roncato
Samsonite
SuitSuit
Titan
Travelite
Travelpro
Tumi
Wittchen
ABC Design
Baby Design
Baby Jogger
Bebecar
Bugaboo
Chicco
Harten
Hauck
Joolz
Maclaren
Maxi-Cosi
Milly Mally
Moon
Mountain Buggy
Peg Perego
Phil & Teds
Quinny / Dorel
Stokke
TFK
B&W International
Bernstein
Big Max
Danielo
EVOC
Heinz Hesse KG
Hepco & Becker
Parat
SKB
Vanguard
Zarges

The delivery time for new luggage varies from manufacturer to manufacturer and can range from 7 days to 4 weeks. However, we often have certain brands and models on stock that can be delivered within 3-5 days. When you receive a new bag, you will be informed of the delivery time.