DIY Repairs

Your luggage got damaged during your travel? Ouch, we get how frustrating that is, especially when a new journey is approaching, or worse, when this one hasn’t finished yet. But what if we told you that we can send you a spare part and you can repair luggage yourself? Yes, that’s absolutely possible, and here is why you certainly need to consider this variant:

• It’s much faster: we don’t pick up your baggage to deliver it to our repair hub. We just send you a new part to replace the broken one and give clear instructions how to do it right.
• It’s fun: admit it, not every day you have a chance to be the hero who saves the journey. Just imagine this feeling of accomplishment …
• It’s cool: broken baggage is quite a stressful situation, and it is scientifically proven that doing something by hand has a calming and reassuring effect on your mind. Just saying.

Of course, not all damages can be repaired just like that. But if we offer you this option and send you the replacement part, we are sure that you can do it yourself. We believe in you!

Instruments

All you need for DIY repairs is an electric drill (with different drill bits) or a screwdriver – instruments present at almost every house. And in case you’re not at home, we’re sure there’ll be people who will be glad to lend you the tools.

Brands and Models

We can offer you a DIY option with following baggage brands:

• Rimowa: Salsa, Salsa Deluxe, Salsa Air, Classic Flight, Topas, Bolero, Limbo;
• Samsonite: Neopulse, Flux, S’Cure, Lite-Shock, Cosmolite, Lite-Cube, Termo Young, Firelite, F’Lite, Aeris, Optic, Engenero, Velocita, Chronolite.

There is a reason why you can repair these particular models without professional help: manufacturers have made it really easy to access different parts and replace them without any special instruments.

Now let’s see which parts you can easily replace by yourself and get an amazing DIY experience!

IMPORTANT: Before we send you new parts, it’s necessary to know the exact model of the suitcase if it’s Samsonite, and a serial number if it’s Rimowa. Also we require photos to identify whether it’s left/right or front/back part to make sure we’re shipping exactly what you need.

Wheels

So, in order to replace the wheel, you should:

1. Open the suitcase and get to the place where the wheel’s housing is screwed to the body of your baggage. If there is a lining, there must be a zipper that allows access to the required places.
2. Remove the screws with an electric drill or screwdriver, and take out the old housing.
3. Fit the new housing into its intended position.
4. Screw it in firmly.
5. Test if the housing doesn’t wobble and the wheel spins smoothly.

Yes, it’s that easy.

Telescopic Handles

1. Get to the part inside the suitcase where the telescopic handle is attached to its shell.
2. Use the screwdriver/electric drill to take out the screws.
3. Detach the broken telescopic handle.
4. Place the new handle to the position where it’s supposed to be in the suitcase, and screw ist back tightly.
5. Check if it’s attached firmly.

Locks

1. Unzip the lining (if there is such) and look for a spot where the lock is affixed to the suitcase.
2. Unscrew and remove the broken lock.
3. Attach the new lock with screws.
4. Make sure it functions properly.

Top/Side Handles

1. Find where the handle is screwed to the shell of the suitcase.
2. Unbolt the screws and take off the damaged handle.
3. Put in the new part and fix the screws back.
4. Try holding empty as well as full suitcase to make sure it is well-attached.