Services

We cooperate with over 100 airlines that include Start Alliance members, global leaders of the airways and local air carriers. We also work with more than 70 baggage brands that cover a full spectrum of luggage types and enable us to resolve any situations with damaged baggage you may have.

Airline claims

If your baggage gets damaged during the flight, we ensure that you have properly functioning luggage for your next travels.

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Warranty repairs

About 15 leading baggage manufacturers entrust us to fix suitcases on behalf of their brands.

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Private cases

We fix broken luggage, fulfil private orders and produce custom baggage if you need such.

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Our services at a glance

Contact us!

When you contact us with damaged baggage, we open a new case for you. We thoroughly evaluate your situation to come up with the most appropriate solution.

Right to your door-step

It’s an effortless pickup and delivery, fully arranged by Dolfi1920 and partner courier services (GLS, DHL).

What do we repair?

We are able to fix any type of baggage and most kinds of damages. In our 5 repair hubs we combine various experience in cobbling, tailoring repairs and producing leather goods with old style suitcase repair methods as well as modern tech tools.

Replacement - Get a new luggage

When the baggage is unrepairable, we offer you a one-to-one or similar replacement which is possible thanks to the cooperation with leading and local brands covering a wide range of luggage types. We also have an internal shop where you can choose the best replacement by yourself.

If you can’t find a suitcase you want in our shop, or you have a baggage type/damage that is not listed on our pages, you’re always welcome to contact us. We will do our best to remedy your particular situation whatever it takes because we care about you and your baggage.

Trusted by over 100 airlines and baggage manufacturer

The list of our partners is constantly growing, and we don’t only get more and more travellers who need our support – we also develop and optimize our services to help as many people as we can.

Our Partners
Aeroflot Russian Airlines Aeroflot Russian Airlines
Aegean Airlines Aegean Airlines
Air Astana Air Astana
Air China Air China
Air France Air France
Air India Air India
Air Malta Air Malta
Air Namibia Air Namibia
Air Transat Air Transat
American Airlines American Airlines
Austrian Airlines Austrian Airlines
Avanti Airlines Avanti Airlines
Azul Linhas Aéreas Azul Linhas Aéreas
British Airways British Airways
Brussels Airlines Brussels Airlines
China Airlines China Airlines
CityJet CityJet
Condor Condor
Delta Air Lines Delta Air Lines
Lufthansa Lufthansa
Egyptair Egyptair
Emirates Airline Emirates Airline
Ethiopian Airlines Ethiopian Airlines
Eva Airways Eva Airways
Eurowings Eurowings
Garuda Indonesia Garuda Indonesia
Hainan Airlines Hainan Airlines
Air France HOP Air France HOP
Icelandair Icelandair
Iceland Express Iceland Express
Japan Airlines Japan Airlines
KLM KLM
Korean Air Korean Air
LOT LOT
Luxair Luxair
Mahan Air Mahan Air
Oman Air Oman Air
Pakistan International Airlines Pakistan International Airlines
Qatar Airways Qatar Airways
Singapore Airlines Singapore Airlines
South African Airlines South African Airlines
SriLankan Airlines SriLankan Airlines
Sun Express Sun Express
Swiss International Airlines Swiss International Airlines
Tailwind Airlines Tailwind Airlines
Tap Air Portugal Tap Air Portugal
Tunis Air Tunis Air
Turkish Airlines Turkish Airlines
United Airlines United Airlines
Aeroflot Russian Airlines Aeroflot Russian Airlines